Team

Lotoya Neil

Service Lead & Advanced Physiotherapy Practitioner (HCPC registered)

“I’m Lotoya, the Founder and Service Lead at Well Life. I’m passionate about making rehabilitation practical, accessible and genuinely life-changing.”

I’m a Chartered Physiotherapist and Advanced/Extended Scope Practitioner with over 20 years’ experience successfully assessing, diagnosing and treating thousands of patients.

My clinical background spans NHS physiotherapy, advanced MSK practice, occupational health, pain management and private practice. I currently work as a University Associate Lecturer and clinically as an Advanced Practitioner within a multidisciplinary community service, managing complex orthopaedic, rheumatological and pain presentations, while also leading clinical services at Well Life Physiotherapy.

I’ve built my career around one thing: helping people who may have been struggling for a long time to understand what is happening with their body and find a realistic way forward.

What I bring to the team
  • 21 years of clinical experience across NHS and private healthcare settings.
  • Advanced MSK and Extended Scope Practitioner experience, including complex assessment, diagnosis, treatment planning and onward specialist referrals.
  • Specialist experience in occupational health and return-to-work rehabilitation, helping people remain in work, return following sickness absence and overcome physical barriers to employment. Our occupational health service specification specifically focuses on reducing sickness absence and facilitating return to work.
  • Extensive experience of persistent pain and complex long-term conditions, using a biopsychosocial approach rather than focusing only on the painful body part.
  • Experience managing unusual and complex presentations, including neurological and long-term conditions, alongside more common MSK problems.
  • Advanced knowledge of exercise prescription, rehabilitation, acupuncture, manual therapy, occupational advice, health coaching and lifestyle modification.
  • Clinical leadership and governance experience, including supervision of staff and students, audit, service development, quality improvement and clinical risk management.
  • A strong academic background including an MSc in Health and Social Care, postgraduate learning and teaching qualifications, Society of Musculoskeletal Medicine training, Joint and soft tissue injections and advanced clinical development.
  • I am also developing my professional scope through a master’s degree in occupational therapy, alongside my existing physiotherapy and exercise qualifications, giving me an increasingly holistic understanding of both physical function and occupational participation.
I’m particularly interested in the cases that don’t fit neatly into a box

Over the years, I’ve developed a particular interest in patients with complex, persistent or less common conditions, including presentations such as dystonia, rare neurological conditions like stiff person syndrome, TMJ disorders, vestibular problems, toe walking and complex chronic pain.

These patients often need more than a standard exercise sheet. They may need someone to look at the whole picture – movement, pain, work, sleep, confidence, mental wellbeing, family responsibilities, activity levels and the things they actually want to get back to doing.

My approach is therefore highly individualised. I combine advanced clinical reasoning with practical rehabilitation and, where appropriate, exercise, acupuncture, manual therapy, education and occupational advice.

Why patients may choose to see me

I’m particularly well suited to people who:

  • have had persistent or recurrent problems;
  • have seen several professionals but still don’t understand what is happening;
  • have a complex or unusual diagnosis;
  • have multiple conditions affecting their ability to exercise or work;
  • need a more detailed assessment before starting rehabilitation;
  • are struggling with pain, confidence, mobility or returning to work;
  • want an experienced clinician to bring different aspects of their health together.

My aim is never to make treatment unnecessarily complicated. I want to give people clarity, confidence and a practical plan they can actually use in real life.

A little bit about me

Outside of work, I’m a very busy mum and my family is at the heart of everything I do. Balancing work, family life and the needs of children with additional needs has given me an even greater appreciation of how difficult it can be to fit healthcare into real life.

That is why I try to make my approach human, realistic and achievable. I understand that live busy lives, go to work, look after families and have good days and difficult days.

If your problem is complex, persistent, unusual or affecting your ability to work or enjoy everyday life, I’d love to help you understand what is going on and work with you to find a way forward.

Book with Lotoya → Get an expert assessment and a personalised plan for your next step.

Why my appointments are priced differently

My appointments reflect the level of experience, advanced clinical reasoning and breadth of expertise I bring rather than simply the length of the appointment. I combine approximately two decades of clinical experience with advanced MSK practice, occupational health, pain management, complex case management, education and clinical leadership.

I also work within established clinical governance arrangements and have extensive experience of outcome monitoring, audit, safeguarding, information governance and quality assurance. My recent professional audit demonstrates continued development in advanced MSK assessment, complex clinical reasoning, pain management, leadership and patient-centred care, with documented improvements in diagnostic accuracy, communication, engagement and safety.

In simple terms: if you need a straightforward MSK assessment, another member of our excellent team may be the perfect choice. If your situation is complex or you need senior-level clinical expertise, Lotoya offers a different level of specialist input.

Meet the rest of the team