Physiotherapy helps to restore movement and function when someone is affected by injury, illness or disability. It can also help to reduce your risk of injury or illness in the future. It takes a holistic approach that involves the patient directly in their own care.
An aspect of healthcare that is specifically concerned with the prevention of injury and the rehabilitation of the patient back to optimum levels of functional, occupational and sports specific fitness, regardless of age and ability.
Acupuncture, acupressure, and cupping are used to reduce pain by stimulating the brain and spinal cord to produce natural pain-relieving chemicals such as endorphins, melatonin (which helps improve sleep), and serotonin (to promote well being).
We offer Sports, deep tissue, trigger point, and Swedish massage to help relieve aches and pains associated with stress, tension, anxiety, arthritis, back problems and muscular problems. Massage can support your healing journey & help maintain optimum range of movement.
We are a therapeutic and holistic centre operating across the West Midlands. We specialise in a range of treatments to support positive health and wellbeing, from general conditioning to injury rehabilitation.
We support our community by offering collaborations with local services and organisations to support the population of the West Midlands in maintaining a ‘well life’.
Discounted sessions are available through our student-led clinics, or our loyalty card scheme.
Our goal is to provide a Holistic Health Centre that can address multiple patient needs. We don’t believe in treating an injury in isolation. For our patient’s to have the best chance of returning to a full and well life, the impacts of the injury need to be addressed as well.
To this end we have therapy spaces available to a broad spectrum of therapists and counsellors, as well as a meeting and training room for collaboration.
Lotoya is a trained and experienced physiotherapist with post graduate studies in Injection Therapy and a masters degree in Health & Social Care. A… “I qualified from the University of Worcester in BSc Sports Therapy achieving an Upper Second-Class Honours and am a proud member of The Society… Janet has 30 years experience in a range of administrative and finance roles in a variety of industries. Janet uses this valuable experience, and… Dawn comes to us from a varied and international background in admin and customer service, with an ongoing love of IT and software innovation…. Mandy recently joined our team from the University of Birmingham. Mandy has extensive experience in administration and excellent knowledge of clinical settings and providing…
Lotoya NeilCEO & Lead Physiotherapist
Adam GilbertSports Therapist
Janet BernardPractice Manager
Dawn Calder-MurphyClinical Support & IT
Mandy YorkeClinical Support & Marketing
Lotoya is a trained and experienced physiotherapist with post graduate studies in Injection Therapy and a masters degree in Health & Social Care. A…
“I qualified from the University of Worcester in BSc Sports Therapy achieving an Upper Second-Class Honours and am a proud member of The Society…
Janet has 30 years experience in a range of administrative and finance roles in a variety of industries. Janet uses this valuable experience, and…
Dawn comes to us from a varied and international background in admin and customer service, with an ongoing love of IT and software innovation….
Mandy recently joined our team from the University of Birmingham. Mandy has extensive experience in administration and excellent knowledge of clinical settings and providing…
From 8 years old onwards. If you are under 16 years of age, you must be accompanied by an adult
No, you are welcome to self-refer to us.
Appointments are on a first-come, first-serve bases. We offer weekday, evening, and Saturday appointments.
Yes, for patients who are unable to attend the clinic, and live within a 5-mile radius. Please call the clinic if you need to book a home visit.
Yes, you can bring one other person, as long as you consent to that person being present during your consultation.
If you are under 16 years of age, you must be accompanied by an adult
It is ideal, but not essential, to bring details of your doctor’s name and practice address, a lit of your medication, allergies, and medical conditions, as well as the results of any investigations (for example x-rays, MRI, ultrasound scans, blood tests etc).
Yes, we have male and female therapists on staff. Please specify your preference in the booking notes when booking online, or to mention it to the staff member if you phone in to book.
Loose comfortable clothing should be appropriate. However, you may be asked to remove clothing for certain examinations or treatment. Please feel free to bring a vest or shorts to change into at the clinic.
When booking online, you can choose to pay when you make the booking using the PayPal system (you don’t have to have a PayPal account). Or you can pay after your session by cash, card (including contactless up to £45), Apple Pay, and Android Pay. Bank transfer can be accepted by prior arrangement.
Until COVID-19 precautions are lifted we would prefer card payments please.
Yes. Insurance claims are welcome but please check your policy details / with your insurer to confirm that you are covered before booking. You may also need to obtain a code from your private healthcare provider for us to include on your invoice / receipt.
Your first session will include a full assessment of your condition, a diagnosis, and treatment* or advice as appropriate. If we do not think further physiotherapy is necessary we will advise you at this point.
*If you have been referred to us by your employer, this may differ according to their procedural requirements.
Each follow up treatment session will include reassessment of your condition to establish progress. You will then be given any necessary agreed treatment.
Up to: 45 minutes for an initial appointment, 30 minutes for a standard follow up, and 55 minutes for a home visit. For more information please see our bookings page which lists the duration and cost of each treatment offered.
This will be discussed at your initial appointment. The answer depends on your condition, and how long it has been a problem.
Yes. We offer massage services to ease tension, decrease stress, and reduce pain. If you wish to just have massage therapy, and not the full physiotherapy service, this can be arranged when you make your booking.
If you have any additional questions please click here to contact the office, or call us on 07722327546, and one of the team will be happy to help.
A 5-star service, highly knowledgeable and specialist advice, fantastic with children, would recommend.
The help I received was of a very high standard and has changed my life. Would You Recommend: Yes
Latoya is really knowledgeable and easy to talk to. I had physio through my GP service before, but this is much better and I feel that the exercises given are the right ones for me. Would You Recommend: Yes
Great service. Problem was quickly identified, exercises were given to help which have made a massive difference. Additionally, I didn’t feel pressured into making further appointments. Thanks Latoya!
Fantastic as always. Lotoya goes beyond expectations every time. Would You Recommend: Yes
Excellent session with Lotoya, she is always very professional & helpful & as she re-opens after the lockdown period everything was in place for a safe return to the practice. Thank you. Would You Recommend: Yes
Many thanks to Lotoya for not only listening to me, but HEARING what I was saying! Had been in a great deal of pain for months, but as soon as I saw Lotoya, she knew exactly what the problem was, and immediately set about putting it right. Would recommend her to anyone who is in pain. Thanks again.
Top physio – Knows what she is on about – Very kind and understanding – Very happy with results – When the receptionist tells you she will contact you, she will keep trying until she gets you – Very helpful – 10 out of 10 – First Class – Spot on. Would You Recommend: Yes
Fantastic! Niko was very knowledgeable and identified the root cause of my issues and recommended a measured way forward. Would You Recommend: Yes