Well Life Physiotherapy & Massage was founded in 2014. From humble beginnings in a residential setting, we have now grown and expanded our service offering at our new Well Life Holistic Health Centre. We aim to be at the forefront of research and education, to provide patients with value for money, and evidence-based treatments.
Hand sanitiser and hand-wash facilities are available. Staff & patients are asked to wear a mask. Time buffers between sessions and staggered shifts are in place to allow for better social distancing. And as ever, all surfaces are disinfected between patients.
All our therapists are fully qualified, and registered with their respective governing bodies. We offer a range of hands-on therapies under our current specialisations of physiotherapy, sports therapy, acupuncture, and massage. Patient feedback plays a critical role in our ongoing service development.
1hr free roadside parking. 40p/hr council parking opposite. Multiple bus links within a 5min walk. Train links within a 10min walk. 5min drive from the M5 or Black Country Route. And only 30min from Birmingham International Airport.
We offer a range of treatments, and your choice of a male or female therapist. Appointments are booked to suit your schedule, and conducted in private treatment rooms, with low-sensory rooms available. Evidence-based treatments are discussed and agreed with you, because we believe patients should be involved in their care plans.
We are looking to expand our network of partners and referrals into the service. In addition to our standard services, we are well positioned to support the NHS by providing soft tissue & joint injections, and urgent care provided by our Triage and Treat practitioner. We offer corporate contracts, occupational health services, training, and bespoke packages to suit any organisation.
Physiotherapy helps to restore movement and function when someone is affected by injury, illness or disability. It can also help to reduce your risk of injury or illness in the future. It takes a holistic approach that involves the patient directly in their own care.
An aspect of healthcare that is specifically concerned with the prevention of injury and the rehabilitation of the patient back to optimum levels of functional, occupational and sports specific fitness, regardless of age and ability.
Acupuncture, acupressure, and cupping are used to reduce pain by stimulating the brain and spinal cord to produce natural pain-relieving chemicals such as endorphins, melatonin (which helps improve sleep), and serotonin (to promote well being).
We offer Sports, deep tissue, trigger point, and Swedish massage to help relieve aches and pains associated with stress, tension, anxiety, arthritis, back problems and muscular problems. Massage can support your healing journey & help maintain optimum range of movement.
Why We're Different
We are a therapeutic and holistic centre operating across the West Midlands. We specialise in a range of treatments to support positive health and wellbeing, from general conditioning to injury rehabilitation.
We support our community by offering collaborations with local services and organisations to support the population of the West Midlands in maintaining a ‘well life’.
Discounted sessions are available through our student-led clinics, or our loyalty card scheme.
Respect and Dignity: every person we encounter is valued as an individual – patients, their families or carers, & staff – we respect their goals and commitments in life, and seek to always work within their priorities, needs, abilities and limits
Trusted Service: We prioritise quality of care, safety, effectiveness and patient experience, to earn the trust placed in our staff and our services.
Compassionate Care: We respond with humanity and kindness to each person’s pain, distress, anxiety or need. Compassion is central to the support we provide.
Improving Lives: Patient wellbeing is the focus of everything we do. Our ultimate goal is to improve health and wellbeing, and thus people’s daily experience in every aspect of their lives.
Appreciate every person: We maximise our resources for the benefit of the whole community, and make sure nobody is excluded, discriminated against or left behind.
Our goal is to provide a Holistic Health Centre that can address multiple patient needs. We don’t believe in treating an injury in isolation. For our patient’s to have the best chance of returning to a full and well life, the impacts of the injury need to be addressed as well.
To this end we have therapy spaces available to a broad spectrum of therapists and counsellors, as well as a meeting and training room for collaboration.
Dawn comes to us from a varied and international background in admin and customer service, with an ongoing love of IT and software innovation….
Frequently Asked Questions
F A Q
What is the youngest age patient you will treat?
From 8 years old onwards. If you are under 16 years of age, you must be accompanied by an adult
Do I need a GP referral?
No, you are welcome to self-refer to us.
How soon can I be seen?
Appointments are on a first-come, first-serve bases. We offer weekday, evening, and Saturday appointments.
Do you do home visits?
Yes, for patients who are unable to attend the clinic, and live within a 5-mile radius. Please call the clinic if you need to book a home visit.
Can I bring someone with me to my appointment?
Yes, you can bring one other person, as long as you consent to that person being present during your consultation. If you are under 16 years of age, you must be accompanied by an adult
Do I need to bring any documentation to my consultation?
It is ideal, but not essential, to bring details of your doctor’s name and practice address, a lit of your medication, allergies, and medical conditions, as well as the results of any investigations (for example x-rays, MRI, ultrasound scans, blood tests etc).
Can I be seen by a female therapist?
Yes, we have male and female therapists on staff. Please specify your preference in the booking notes when booking online, or to mention it to the staff member if you phone in to book.
What should I wear?
Loose comfortable clothing should be appropriate. However, you may be asked to remove clothing for certain examinations or treatment. Please feel free to bring a vest or shorts to change into at the clinic.
When booking online, you can choose to pay when you make the booking using the PayPal system (you don’t have to have a PayPal account). Or you can pay after your session by cash, card (including contactless up to £45), Apple Pay, and Android Pay. Bank transfer can be accepted by prior arrangement. Until COVID-19 precautions are lifted we would prefer card payments please.
Can I use my medical insurance?
Yes. Insurance claims are welcome but please check your policy details / with your insurer to confirm that you are covered before booking. You may also need to obtain a code from your private healthcare provider for us to include on your invoice / receipt.
What can I expect on my first visit?
Your first session will include a full assessment of your condition, a diagnosis, and treatment* or advice as appropriate. If we do not think further physiotherapy is necessary we will advise you at this point. *If you have been referred to us by your employer, this may differ according to their procedural requirements.
What can I expect from my follow up session?
Each follow up treatment session will include reassessment of your condition to establish progress. You will then be given any necessary agreed treatment.
How long does each session last?
Up to: 45 minutes for an initial appointment, 30 minutes for a standard follow up, and 55 minutes for a home visit. For more information please see our bookings page which lists the duration and cost of each treatment offered.
How many sessions will I need?
This will be discussed at your initial appointment. The answer depends on your condition, and how long it has been a problem.
Do you do massage?
Yes. We offer massage services to ease tension, decrease stress, and reduce pain. If you wish to just have massage therapy, and not the full physiotherapy service, this can be arranged when you make your booking.
It’s taken me a many years to find this practice, that said I’m delighted with the treatment I’m receiving. The staff are professional and knowledgeable, explaining each procedure in understandable language. I feel respected and am well looked after.
Would You Recommend: Yes
A 5-star service, highly knowledgeable and specialist advice, fantastic with children, would recommend.
The help I received was of a very high standard and has changed my life.
Would You Recommend: Yes
Latoya is really knowledgeable and easy to talk to. I had physio through my GP service before, but this is much better and I feel that the exercises given are the right ones for me.
Would You Recommend: Yes
Great service. Problem was quickly identified, exercises were given to help which have made a massive difference. Additionally, I didn’t feel pressured into making further appointments. Thanks Latoya!
I have the deep muscle massage as I have a lot of muscle spasms. Adam finds a new tight spot every time I see him. He works diligently to fix my numerous problems. Well worth the treatment.
Would You Recommend: Yes
Many thanks to Lotoya for not only listening to me, but HEARING what I was saying! Had been in a great deal of pain for months, but as soon as I saw Lotoya, she knew exactly what the problem was, and immediately set about putting it right. Would recommend her to anyone who is in pain. Thanks again.
Top physio – Knows what she is on about – Very kind and understanding – Very happy with results – When the receptionist tells you she will contact you, she will keep trying until she gets you – Very helpful – 10 out of 10 – First Class – Spot on.
Would You Recommend: Yes
Excellent session with Lotoya, she is always very professional & helpful & as she re-opens after the lockdown period everything was in place for a safe return to the practice. Thank you.
Would You Recommend: Yes
Excellent service!! I am extremely happy with the massages I received, with the further advice to… improve my posture, to deal with the after treatment pain and exercises to do at home. They were all very efficient and I feel much better. The physiotherapist, Niko, was very professional, knowledgeable, and friendly. Thank you Niko!!read more
I had an accident and was in a lot of pain and also struggling to walk. Initially went to walk in… centre to no avail. Called out emergency doctor during the night as I was in so much pain and was told to go to A& E. Went there next day and had various tests and was told I needed an MRI scan to determine damage to my back. Had the scan 4 days later and went back 5 days after scan for the results. I was told I had a ruptured disc which was pressing on sciatic nerve. T he good news was I did not need an operation and could be treated with physiotherapy and I would be referred for treatment. I got home and phoned the hospital for waiting time and was told 6 – 8 weeks. By this time 3 weeks had passed by and I was still in a lot of pain. I then decided to go private. This is when I found Well Life Physiotherapy so I phoned up and 2 days later had my consultation with Lotoya. I found her to be very sympathetic to my needs and was extremely well mannered at all times. She gave me some exercises to do and gradually day by day I was managing to take small steps. I followed her exercises to the letter and over the next couple of weeks she added a different exercise. The improvement then got more rapid and from being barely able to walk, in the space of 3 weeks seeing Lotoya I was back at work. At the time of writing I still have not received a physio appointment from hospital. I cannot praise Well Life enough and if I have the need to go back in the future for anything would have no hesitation.Michael Bird.read more
Rather impressed. Completely different approach to my last physio.. who just abused me and clicked… everything. This was much more professional, targeted relief with a few delicate crunches.. painful yes, but successful. Got the first good nights sleep in a while. Many thanks both. Cread more
I don’t have words to recommend Lotoya and her team highly enough. I’ve seen 3 different… therapists here in the last 2.5 years, depending on my needs at the time. Each time I’ve been thoroughly impressed by the level of care, holistic approach (a lot of my tension is mental / situational), and dedication to finding the best solution for each individual (family members also attend this practice). Book yourself a session now!read more
Just finished a course of treatment with Latoya for my Sciatica. Latoya is extremely knowledgable… and delivers the treatment in a very relaxed manner. She gets pleasure in putting you through the exercises but she is genuinely pleased when she sees the results! She took photos of my posture to show me then before and after results which were amazing. Highly recommend.read more
Finally somebody that actually listens and knows what they are talking about. From my phone… consultation to my 1st visit Lotoya was polite caring and inquisitive to find the root to my migraines. She explained everything thoroughly and sympathised with my pain which was comforting. Even after the session I had to make a call and was happy to assist over the phone. Will continue using her services and hopefully we can clear if not minimise the attacks 👍🏽read more
Latoya was fabulous. I suffered a grade 2 tear of ligaments in my ankle. for a powerlifter this is… a nightmare but Latoya got me back to full fitness and I am now competing at a British level!read more
I visited Well Life with both short and longer term issues. The assessment, treatment and advice… was very proffessional and thorough. I would highly recommend.read more
Would highly recommend this place. Feel much better after only one visit. Will be using this… service again.read more
Amazing service offered by loyota sorted my husband’s back pain so it’s now gone would highly… recommend this business thank you so muchread more
had 2 sessions and booked my 3rd, absolutely amazing and lotoya makes me feel so at ease. lovely… woman with magical hands!!!read more
This lady is absolutely amazing. She did a wonderful job and eased My back and shoulder pain from a… car accident. Eventually I had no pain what so ever. She’s very sympathetic,comforting and understanding, passion about her job and very a experienced therapist. I’ve had physio before and wasn’t impressed and to be honest was expecting the same but I was unbelievably surprised how good she was. SHE KNOWS WHAT SHES DOING. I highly recommend her from my own experience. I don’t leave reviews but I had to for lotoya so others can gain the same benefit as I did.read more
After one treatment and diagnosis looking forward to further appointments. Highly recommended.
I had a problem with pain in my upper arm for over 12 months. After several months I had a few… appointments with NHS physio which was a complete waste of time. Decided to pay for treatment and Latoya was recommended to me. This lady is so knowledgeable in her field. I would have no hesitation in recommending her. My arm is so much better after just a couple of treatments. She was able to diagnose the issue unlike the NHS physio who diagnosed the wrong problem.read more
This lady is marvellous. Her empathy and care has no boundaries. Latoya is patient, explains… everything in detail and makes you feel that you are the only person that matters. She got to the heart of my issue very quickly and we are working on improving things over time. The deep tissue massages are just right – all I have to do is keep up my exercises! I would highly recommend Latoya to anyone.read more
My son had been under the care of his GP for problems with his neck. After two years of getting… nowhere we were put in touch with well life. After only one visit I had more confidence in the care and treatment that Latoya was offering. Thank you Latoya you have helped immensely and would happily recommend your services.read more
After suffering a broken back amongst other ailments I was under Consultants and specialists who… could not help me. I saw Lotoya yesterday and within less than 20 minutes she assessed me and found the route of my problems. She is amazing and better than an specialist, thank you Lotoya.read more
So after months of my pt advising me to get a sports massage I booked in with Lotoya only rang on… Friday and she managed to see me on today. Have to say could not have asked for a better service than what I received. Lovely knowledgeable woman who was reassuring and put me at ease straight away. I went in full of tension and left feeling more relaxed than I have done in a very long time. Would highly recommend this lady and her service look forward to booking in the future.read more
Extremely professional and friendly service I was put at ease straight away. I had deep tissue… massage for my back and arm, which was fantastic. I have already booked in for several more treatments. If your reading this …book in with Latoya you will not be disappointed pointed!!!read more
I had extreme stress around neck area after 1 hour deep tissue massage feels great. Lotoya… knowledge was immense thank so much see you soonread more